Privacy Policy

1. Introduction

Welcome to Cliq24. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our social media management platform.

2. Information We Collect

We collect the following types of information:

• Google Account Information: When you sign in with Google, we collect your name, email address, and profile picture.
• Facebook Account Information: When you connect Facebook, we collect your Facebook user ID, name, and email address.
• Profile Pictures: If you upload a custom profile picture, we store it on our servers.
• Social Media Account Data: When you connect social media accounts, we store access tokens and basic profile information to provide our services.
• Usage Data: We collect information about how you interact with our platform.

3. How We Use Your Information

We use your information to:

• Provide and maintain our social media management services
• Authenticate your identity and manage your account
• Connect and sync your social media accounts
• Display your profile information within the application
• Improve and personalize your experience
• Communicate with you about service updates

4. Data Storage and Security

Your data is stored securely in our MongoDB database. We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS)
• Secure authentication using JWT tokens
• Encrypted storage of access tokens
• Regular security updates and monitoring

5. Third-Party Services

We integrate with the following third-party services:

• Google OAuth: For authentication and account login
• Facebook: For connecting and managing Facebook accounts
• Other Social Platforms: Instagram, Twitter, LinkedIn, TikTok, YouTube, Snapchat (when connected)

These services have their own privacy policies. We only request the minimum permissions necessary to provide our services.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share your data:

• With social media platforms you explicitly connect to our service
• When required by law or to protect our rights
• With your explicit consent

7. Your Rights

You have the right to:

• Access your personal data stored in our system
• Update or correct your information
• Delete your account and associated data - View Data Deletion Instructions
• Disconnect social media accounts at any time
• Opt out of communications

To delete your account and all data: Visit our Data Deletion Instructions page for step-by-step guidance.

8. Data Retention

We retain your personal information only as long as necessary to provide our services. If you delete your account, we will remove your personal data within 30 days, except where required by law.

9. Cookies and Tracking

We use JWT tokens stored in your browser's local storage for authentication. We do not use third-party tracking cookies or analytics services.

10. Children's Privacy

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@cliq24.app
Website: https://cliq24.app

13. Consent

By using Cliq24, you consent to this Privacy Policy and agree to its terms.