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Privacy Policy

Last Updated: November 28, 2025

Your Privacy Matters: This Privacy Policy explains how Cliq24 collects, uses, shares, and protects your personal information when you use our service.

1. Introduction

Welcome to Cliq24's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This policy will inform you about how we handle your personal information, your privacy rights, and how the law protects you.

By using Cliq24, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you provide when you:

2.2 Information from Connected Social Media Accounts

When you connect social media accounts through OAuth, we collect:

Note: We only access data that you explicitly authorize through each platform's OAuth permission screen. You can revoke access at any time.

2.3 Automatically Collected Information

When you use our Service, we automatically collect:

2.4 Information from Third Parties

3. How We Use Your Information

We use the collected information for the following purposes:

Purpose Description
Service Delivery Provide, maintain, and improve our social media management features
Account Management Create and manage your account, authenticate your access
Analytics Display engagement metrics and insights from your connected accounts
Payment Processing Process subscription payments and manage billing
Communication Send service updates, security alerts, and respond to inquiries
Improvement Analyze usage patterns to enhance features and user experience
Security Detect, prevent, and address fraud, abuse, and security issues
Legal Compliance Comply with legal obligations and enforce our terms

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who help us operate our business:

These providers are contractually obligated to protect your data and use it only for specified purposes.

4.2 Social Media Platforms

We interact with social media platforms' APIs using your authorized access tokens to retrieve your account data. We do not share your Cliq24 data with these platforms beyond standard OAuth authentication.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

4.4 Business Transfers

If Cliq24 is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Security

We implement industry-standard security measures to protect your information:

Important: While we implement strong security measures, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access your personal data through your account dashboard. You may request a copy of your data in a portable format.

7.2 Correction

You can update your account information at any time from your profile settings.

7.3 Deletion

You can request deletion of your account and associated data at any time. Some data may be retained as required by law.

7.4 Restriction

You can request that we limit how we use your data in certain circumstances.

7.5 Objection

You can object to certain data processing activities, such as marketing communications.

7.6 Withdraw Consent

You can disconnect social media accounts or revoke OAuth permissions at any time from your account settings or the respective platform.

7.7 Exercise Your Rights

To exercise any of these rights, contact us at: support@cliq24.app

8. Cookies and Tracking Technologies

8.1 What Are Cookies?

Cookies are small text files stored on your device that help us provide and improve our Service.

8.2 How We Use Cookies

8.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may affect Service functionality.

9. Third-Party Links and Services

Our Service may contain links to third-party websites and services (social media platforms, payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Cliq24 is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

14. Do Not Track Signals

Some browsers have a "Do Not Track" feature. Currently, our Service does not respond to Do Not Track signals, as there is no industry standard for how to interpret them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

16. Contact Us

Privacy Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer: For GDPR-related inquiries, contact our DPO at: support@cliq24.app

Related Policies: Terms of Service | Refund Policy